Household appliances can break down no matter how old or new they are. If you need help repairing or replacing them, consider getting a plan from a home warranty company such as The Home Service Club. For around a decade, this company has provided homeowners with a variety of coverage options. They are also known for allowing customers more options to monitor their accounts and service status with 24/7 online help. Moreover, they have rather low maximum coverage cost limit compared to other companies. To understand details about the company, what they offer, and how others feel about them, continue reading our The Home Service Club review.
Address: The Home Service Club Warranty, 305 Broadway, 9th Floor, New York, NY 10007
Phone number: 800-601-1009
Official Website: The Home Service Club
Coverage: Nationwide (49 U.S. states)
About The Home Service Club
The Home Service Club services 49 U.S. states, and the company makes use of independent contractors who are regularly screened to ensure they provide proper services. This screening includes focusing on customer satisfaction surveys so that they know their contractors have a good standing among customers like yourself. Customers point to the positive aspect of being able to monitor their account and services 24/7 online. It can be a useful tool if one requires any assistance outside of normal business hours.
Another important aspect we want to mention in our The Home Service Club review is a unique benefit the company offers, which is their scholarship opportunity for high school and college students that do not require them having a contract with the company, this is their way of giving back to the community. This has allowed The Home Service Club to garner a more positive reputation overall.
Available The Home Service Club Plans
To expand on The Home Service Club review, the following sections will go over the plans offered by the company. They have two main plans: Standard Coverage and Comprehensive Coverage. The Home Service Club also offers a large number of optional coverage add-ons at additional costs.
To get an estimate as to what you may pay with the company, you can always submit your information for a free quote. Furthermore, you can take a look at a sample contract from The Home Service Club to know what to expect if you do sign on with the company.
- A large number of optional coverage add-ons
- 24/7 online account access and service management
- Repairs can cost more than the maximum limit the company offers to pay
- Doesn’t cover user errors/improper maintenance
Choosing the Standard Coverage plan grants you coverage for some typical household appliances and systems. The costs depend on your deductible, and The Home Service Club offers three trade service fees to choose from: $65, $95, and $125. The following appliances are found under this plan:
- Clothes Washer/Dryer
- Food Centers Built-in
- Freestanding Icemakers
- Garbage Disposal
- Microwave Oven Built-in
- Trash Compactor
Below is a list of the systems that are covered under this plan:
- Air Conditioning Systems
- Ceiling Fans
- Electrical Systems
- Garage Door Opener
- Heating Systems
- Plumbing Systems
- Water Heater
There are exceptions found under what exactly can be covered. Also, there are a variety of limitations on the amount The Home Service Club can cover for the various appliances and systems. For example, you can see a $500 max limit on water heater repair, replacement, etc.
The company will replace something if they cannot repair it. Also, there is no additional charge to you if something that has been fixed breaks again within 30 days. Beyond what is on the list you can add optional add-ons if you wish. These include Utility and Home Service Line Coverage (e.g. outside water line, outside gas line), roof coverage, well pump, and more.
Choosing Comprehensive Coverage will grant you everything from Standard Coverage. Likewise, pricing depends on your deductible (ranging from $65-$125). You can see a premium of around $400. This coverage comes with the following systems covered:
- Alarm Wiring
- Central Vacuum(s)
- Gas Leaks
- Instant Hot and Cold Water Dispenser
- Pest Control
- Plumbing Stoppage
- Re-circulating Hot Water Pump
- Smoke Detectors
- Sump Pump
- Telephone Wiring
- Water Leaks
- Whirlpool Motor and Pump Assemblies
- Whole House, Exhaust and Attic Fans
You can also choose for optional add-ons if you want more coverage. Some of these add-ons include water softener coverage, sprinkler system, and pool and spa.
However, you should check with your contract to see exactly what items are and are not covered. The systems might come with different limit caps, same with Standard Coverage. Central vacuum can have a $500 limit, while instant hot and cold water dispenser can have a $300 limit. Another similarity with Standard Coverage is that you are not charged if something breaks again within 30 days.
The Home Service Club has built a solid reputation backed by a number of home warranty awards. If you are looking for more information beyond The Home Service Club review above, then don’t hesitate to check out personal reviews from actual clients. Some praise the company for its upper management, while others speak of customer support issues. They do hold a 4 out of 5 rating from Consumer Affairs.