Home depot lawn mowers is one of the best buy lawn equipment because, as a big box retailer, they tend to have better prices than specialty shops can offer. They may also have the ability to back their products in a way that hometown shops can’t since they are a national brand. We review those warranties and give you details on what to look for in an extended warranty from a retailer to help you make the most educated choice.
Making a large purchase can be intimidating, especially if you’re buying a product of a specific type for the first time. For this reason, many people are nervous when purchasing their first lawn mower. It isn’t a cheap purchase, and it’s one that needs to last and function properly, even after sitting for a few days, weeks, or months.
Part of backing up your products as a retailer means offering extended warranties, also known as service plans or service contracts. However, just because they are offered doesn’t mean they are worth the money for you as a consumer.
Extended Warranties: The Good, Bad, and In-Between
In this article, we will talk about the reasons you may want to avoid extended warranties and the situations in which they are a good idea. We will also go into detail on the specific lawn mower warranties offered by home depot. Then we will give you our decision on each warranty, and let you know who may benefit.
There are plenty of critics out there who will tell you never to buy an extended warranty on a product. The reasons are legitimate, with everything from lack of actual coverage to overlap with manufacturer warranties listed as reasons to avoid this type of money grab.
Sometimes, though, extended warranties can be gifts from above, saving you hundreds of dollars and huge headaches after the manufacturer’s warranty runs out. So how do you tell the difference? Well, first let’s look at the reasons some people will advise you not to opt-in for the service contract.
After extensive research on service contracts, Consumer Reports came out with a handy guide on these types of extended warranties. The main point of the guide is to tell consumers that they should avoid most, if not all, extended warranties, and they have some pretty compelling reasons.
Why Are Extended Warranties Considered Useless?
We do want to let you know that the guide is mostly referencing major appliances and electronics warranties, but the CR team extrapolated from there, so we’re going to tell you what they’ve found.
First of all, the guide states that most repairs aren’t that costly. Generally speaking, a simple repair within the time that the extended warranty coverage was in effect didn’t exceed the cost of the coverage itself, thereby making the purchase of a warranty only count if you needed more than one repair on your product.
Another issue they take with extended warranties is that manufacturer’s warranties still exist, and many extended warranties don’t wait until those manufacturer warranties expire to start, meaning you’re paying for coverage you’ve already got for free.
Other reasons for opting out of an extended warranty include the following:
Benefits of a Service Contract
If you read the manufacturer’s warranty information and the retailer’s return policy before buying an extended warranty, and then confirm that the extended warranty does cover more than both, you may want to consider purchasing a service contract.
There are also those who believe that service contracts make sense on equipment like lawn mowers, more so than warranties on major appliances or electronics. Since lawn mowers have a stronger probability of having issues early on in their lifespan, extended warranty coverage can be a great thing to have on them.
Lawn equipment can also be more expensive to repair, sometimes even costing as much as replacing the equipment, so since warranties are far cheaper, typically only 10-15% of the price of the equipment, those warranties are cost effective.
Riding lawn mowers have a repair rate of about 29% and push mowers have a repair rate of about 15%. Although these rates of repair aren’t the highest we see, the riding lawn mower rate is one of the highest, so that makes it a good candidate for an extended warranty or service contract.
If your service contract begins after the end of the manufacturer’s warranty period, then that is also a benefit that may be worth the extra money. Instead of paying for double coverage for a time, you are paying for the full two to five years your extended warranty covers, but not paying for the time you were already covered.
Extended warranties can also be more worth it to those who don’t know how to work on their products. If you are a computer whiz, you may not need an extended warranty on a new laptop, for instance, but you may opt for one on your new lawn mower because you aren’t as mechanically inclined.
You should consider all of the good and bad pieces of an extended warranty before buying one, but note that buying reliable equipment and doing your brand research before you head out to purchase is always the best way to avoid needing a warranty in the first place.
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Home Depot Service and Replacement Plans
Home Depot offers two different warranty plans on lawn mowers based on pricing. One plan is a two-year replacement plan, and the other is a three-year service plan. Both can get you a piece of replacement equipment if the equipment in question cannot be repaired, but the latter will do everything to repair first.
What Do These Plans Cover?
The two-year replacement plan for Home Depot lawn equipment valued under $300 will replace the product in question with a Home Depot e-gift card if it breaks down. The three-year service plan will repair equipment valued at $300 or above, and replace that equipment if it is deemed unrepairable.
Neither of the plans has a deductible or any fees beyond the initial cost. They both allow the transfer of coverage to a new owner if you sell your equipment within the time it is covered. Both plans begin when the manufacturer’s warranty ends, meaning you won’t pay for coverage you could be getting for free.
Along with your replacement coverage for full breakdowns, you will have access to 24/7 customer care, available 365 days a year. So if your new lawn mower breaks down on a holiday, you’ll be able to call the customer service line to get help right away and schedule a replacement immediately if necessary.
The Home Depot plan protects against power surges from the day you purchase. With many push mowers now going to electric versus gas, this is a great advantage to the consumer. Appliances often come with these types of warranties from the manufacturer, but lawn equipment does not.
The plan also protects against failures that occur due to dust, heat, or humidity, mechanical defects that occur from normal wear and tear, and functional parts and labor after the manufacturer’s warranty runs out. Also, Home Depot has a “No Lemon Policy,” which means the product will be replaced with a repeated defect.
The Home Depot Protection Plans also cover servicer trips on equipment that is valued over $300, which can save you up to $100 in servicer fees each time your equipment needs service. The plan even saves you on some general maintenance parts with a 30% reimbursement plan on select parts.
Is a Home Depot Lawn Mower Protection Plan Worth It?
Home Depot has an A+ rating with the Better Business Bureau, which means they stand behind their products and services in the best way the BBB thinks they can. Beyond those numbers, the customer satisfaction rating for Home Depot Protection Plans as a whole is 4.5 stars.
Clearly, people who have bought one of these plans in the past feel that they are worththe price, but does that mean you should shell out more hard earned money for a plan you may or may not ever use?
Let’s consider what we discussed earlier about this plan to help us decide. First, the plan doesn’t start, aside from the surge protection, until after the manufacturer’s labor warranty period expires, so you aren’t double paying or paying for something you’re getting for free. That’s one point for Home Depot.
Second, customers are highly satisfied with the service they received from these plans, which mean you’re probably getting a good level of service when you need it, and that is a point for Home Depot’s plan. Good service can be hard to find, especially warranty service.
Third, riding lawn mowers have especially high rates of repair due to their moving parts, and where they work, so it’s important that they be well maintained. If you aren’t keen on the idea of keeping up your equipment with routine maintenance, this warranty will help cover the inevitable issues that will arise.
Lawnmower repairs, especially for riding models, can be expensive. The price of a service plan will likely be much less than that of an out-of-pocket repair. Most push mowers will fall within the replacement plan, so you won’t need to worry about high repair prices that exceed the price of your warranty.
Finally, an extra large purchase like a lawn mower is usually something you save for, so you’ll likely pay with cash or a check, or even more likely on a Home Depot credit card where financing is offered. Because of this, you are less likely to have the benefit of a credit card provider backing your purchase and may need the warranty.
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After careful review, we believe that the Home Depot Lawn Mower Warranties are worth the cost. They not only have many benefits beyond what the manufacturer can cover, but they also understand the value of surge protection and replacement of products under $300 that are breaking down.
Although two years may seem like a short time for a warranty, many self-propel features on push mowers don’t last much longer than that, which can mean you will be stuck with a pricey repair without the warranty. With the warranty, you could be looking at a new mower, and that’s definitely worth the price.
Home Depot stands behind their products, but also stands behind their warranties, finding superb local service providers for repairs, and offering e-gift cards for the replacement of lower priced or un-repairable equipment quickly to get you mowing again.
We don’t think that these protection plans are necessary for everyone. If you are self-sufficient mechanically and can perform regular maintenance on your new lawn equipment yourself, you probably don’t need the warranty.
Your manufacturer’s warranty will cover a lemon if you purchase one anyway, and your state will probably back you if the manufacturer doesn’t. So if you know that you will be keeping grass clippings and leaves cleaned out, and you’re confident in your mechanical skills, you can probably skip the service contract this time.
Overall we like what Home Depot is offering in their lawn mower warranties. We are especially big fans of the surge protection, considering the prevalence of electric push mowers on the market today. We also like the customer satisfaction ratings and their rating with the Better Business Bureau.
If you are looking for a plan for yourself, we urge you to consider all of the information from above about when a service plan is and isn’t right, but if you know you’d like a service plan on your new lawn equipment, Home Depot is a great place to start. You will not be disappointed with their service or options.