There are dozens of home warranty companies out there, one of which being HSA Home Warranty. If you are unsure about the company, then the following HSA Home Warranty review will offer you some clarity. We will address the company’s features and the type of services and coverage they offer.
Although HSA Home Warranty has operated for decades, the company does not always hold the greatest reputation among its clients. Concerning affordability, they are rather standard when compared to other home warranty companies. Our HSA Home Warranty review will touch more on client opinions.
Address: 1861 Ludden Dr, Cross Plains, WI 53528
Phone number: 800-367-1448
Official Website: HSA Home Warranty
Coverage: Alaska, Delaware, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Michigan, Minnesota, Missouri, New Jersey, North Carolina, North Dakota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin.
About HSA Home Warranty
Home Security America has been active in the home warranty world since 1984, having been founded by CEO Robert Lehman. Based in Wisconsin, the company offers coverage throughout the United States. They have held accreditation with the Better Business Bureau (BBB) since 2002. In that respect, you can also check out our Home Warranty in Wisconsin article.
When it comes to contractors, HSA Home Warranty relies on local service providers in an effort to offer customers convenient and close services from businesses they know. The company offers a one-year coverage contract that can be renewed annually. They also have 24/7 customer services so clients can reach out to them at any time.
Available HSA Home Warranty Plans
Perhaps the most important thing to address in our HSA Home Warranty review is the services offered by the company. To begin, your costs will depend on several factors such as which plan (Basic or Buyer 7 Star Upgrade) you decide to have, the trade fee you wish to pay, and the type of home you live in.
The company covers a number of common household maintenance issues from the kitchen to the roof. As it stands, there does not appear to be a way to request a quote on their website. However, you can view a map to select your state and get an idea of what you might pay.
- Variety of buyer/seller coverage options
- Option to choose from two different trade fees
- Minimal optional coverage for sellers
- Too easy to incur additional costs
The costs for a Basic Plan depends on a number of factors such as the type residency and the trade fee. To offer an example of this HSA Home Warranty review, a buyer living in a single family home with a trade fee of $75 can pay about $485 for coverage.
Below is an example list of the things you can see covered under the Basic Plan:
- Attic fans, exhaust fans, and ceiling fans
- Central heat, central air/heat pump, thermostat (Sellers must pay for optional coverage here)
- Ductwork and attached humidifier (Sellers must pay for optional coverage here)
- Electrical system
- Garage door opener
- Plumbing parts
- Refrigerator and home freezer
- Roof Leaks
- Toilet tank and bowl, wax seal rings
- Trash compactor, dishwasher, and garbage disposal
- Water, gas, drain, and waste lines
Though Sellers can only purchase optional coverage ($60) for the items labeled above, Buyers can purchase additional coverage for various prices. Some of these add-ons include water well pump, water softener, and swimming pool coverage. To understand what is offered under the Basic Plan in more detail, you can view the sample brochure.
Buyer 7 Star Upgrade Plan
Unlike with the Basic Plan, the cost of the Buyer 7 Star Upgrade does not depend on any other factors. You will generally add $149 to what you pay from the Basic Plan. As the name of this plan implies, it is only available for Buyers, not Sellers.
The list below touches on some of the items you can see covered under the Buyer 7 Star Upgrade plan:
- Dishwasher racks, baskets, and rollers
- Garage door opener: hinges, keypad, springs, and remote transmitter
- Improper installations/modifications
- Removal and disposal of replacement equipment
- Smoke detectors
- Toilets replaced with like quality
Similar with the Basic Plan, however, is that you can purchase optional add-on coverage. This includes coverage for things like hot tubs, pool/hot tub combination that shares common mechanics, and clothes washer and dryer.
To summarize our HSA Home Warranty review, the company appears to be average in terms of coverage options and costs. Nothing exactly stands out about the services. However, taking a look at client comments indicates that they do not have a steady reputation with actually providing services. A lot of the negative reviews mention issues getting in contact with anyone. Have you ever had to get in contact with HSA Home Warranty? How did it go for you?